Extra, unnecessary charges are common in multiple industries.
The Federal Trade Commission (FTC) opened public comments this week to inform potential policies against junk fees. Junk fees are common in many industries, including health care, online event ticketing, flights, and hotels, adding hidden costs to basic services that provide no additional value to customers who often have no alternative.
“It’s beyond frustrating to end up spending more than you budgeted because of random, arbitrary fees,” said FTC Chair Lina Khan. “No one has ever felt that a ‘convenience fee’ was convenient. Companies should compete to provide the best quality at the best price, not to see who can squeeze the most added expenses out of consumers. That’s especially true at a time when families are struggling with the effects of inflation.”
As the Lord Leads, Pray with Us…
- For Chair Lina Khan as the FTC seeks to protect consumers from excessive fees.
- For wisdom for members of the commission as they assess the status and practices of American trade.
- For the president and his administration to be discerning as they address junk fees in the private sector.
Sources: Federal Trade Commission
